Privacy Policy

This Privacy Policy governs and explains how GovPort Technologies, Inc. and its affiliates (“GovPort” or “we”) collect, disclose, and use your personal information as we provide services on our website, www.govport.com, and our affiliated websites (collectively referred to as, the “Site” or “website”) and the applications and products offered by GovPort and its affiliates (collectively, the “Services”) in addition to your rights related to such practices.

By accessing and using our Site, by using the Services, or by registering for the Services and clicking to “accept and acknowledge” this privacy policy during the registration process, you consent to GovPort's collection and use of your personal information as set forth in this Privacy Policy. “Personal information” or “personally identifiable information” as used throughout this Privacy Policy means information that identifies or could reasonably identify a particular consumer or device. Personal information does not include publicly available information from government records or de-identified or aggregated consumer information.

This Privacy Policy can change over time to meet changing business or legal requirements. We will post any modifications or changes to this Privacy Policy on our Site. We reserve the right to modify the Privacy Policy at any time, so we encourage you to review it frequently. The “Last Updated” legend above indicates when this Policy was last changed. If we make any material changes to the Policy, we will post a notice on our Site prior to such changes taking effect.

If you are a resident of California or of the EEA, UK, or Switzerland, please see the additional notices applicable to your individual relationship with GovPort.

GENERAL PRIVACY TERMS
CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
GENERAL PRIVACY TERMS

This Privacy Policy discloses the privacy practices of GovPort. It notifies you of the following:

• What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared. What data is collected and stored in our products when received from our customers, how that information is used, and with whom it may be shared.
• The security procedures in place to protect the misuse of your information.
• How changes to this Privacy Policy are managed.
• What choices are available to you regarding the use of your data.
• How to contact us regarding any questions or concerns.

If you are (a) visiting our website from outside the United States (US) or (b) using our products with personally identifiable information from data subjects outside the US (including in the European Economic Area), you acknowledge that our operations are primarily in the US and so any personally identifiable information you provide to us may be transferred to the US where data protection laws may not be as protective as those in other countries (including your country of residence). See additional information for residents in the EEA, UK, or Switzerland below. However, our collection, storage and use of personally identifiable information will at all times be in accordance with our privacy policy. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this policy. We rely on our legitimate interest and the business purposes as indicated in this Privacy Policy. GovPort has two different types of users: Site Visitors and End-Users.

SITE VISITORS: Users of the site are “Site Visitors.” Site Visitors may either be individuals who only browse the site or use Services available on the site or they may be End Users who also visit the Site. GovPort is the data controller of the information collected through the site about Site Visitors.

END-USERS: “End-Users” use GovPort products and applications through GovPort's customers (e.g., your employer or another entity or person, called the “Customer”) pursuant to specific terms agreed to between GovPort and Customer that entered into a separate agreement that governs delivery, access, and use of the Services (“Customer Agreement”). The Customer controls its instance of the Services and is the data controller of the information collected through the Services about End-Users (“Customer Data”).Customer Data includes all attachments, files, tasks, projects and project names, associated messages, team names, schedules, expenses, and other content submitted through the Services. If you have any questions about the Customer’s settings in the Services and privacy practices, please contact the entity directly.The Customer, and not GovPort, determines its own, internal policies regarding storage, access, modification, deletion, sharing, and retention of Customer Data. A Customer may provide or remove access to the Services, manage permissions and settings, determine retention periods, export data, control teams and projects, and enable or disable third party integrations.In the event of a conflict between this Privacy Policy and the Customer Agreement, the Customer Agreement governs. When processing Customer Data governed by the Customer Agreement, GovPort is a data processor or service provider, meaning that we collect and process such information solely on behalf of the Customer.

Information We Collect

We collect information from and about you in the following ways:Site Visitors: Information Provided by Site Visitors and from Third Party SourcesWe collect the personal information you provide when you register to use our Services (including training, webinars or events), upload or post to the Services, and when you communicate with us such as by emailing, calling, chatting with us to ask for more information or report a problem. This information includes:

• Contact information, such as your name, email address, business phone number, and postal address
• Business information, such as company name, location, and number of employees
• Account information, such as email address and password
• Commercial information, such as transaction or request data about events or webinars for which you register or products in which you are interested
• Financial data, such as credit card information collected by our payment processors on our behalf
• Communications and Other Information You Provide, such as when you submit requests or questions to us via forms or email and requests for customer support and technical assistance.

There are times when we may ask to collect personal information from you. You will have the option not to provide the information. If you choose not to provide the information we request, you can still visit most of the site, but you may be unable to access certain options, offers, and services.

We also collect information about Site Visitors from other sources, including third parties from whom we have purchased personal data, to enrich the information provided by you. This helps us to update and expand our records to identify potential new customers and create targeted marketing materials that may interest you. Third party providers may send business contact information; mailing address, job title, email address, phone number, industry, behavior data, IP address, social media profiles, and custom profiles.

INFORMATION COLLECTED FROM AND ABOUT END-USERS

We collect information from End-Users and about End-Users from the Customer and, depending on the Customer’s settings and how the Services are used, other End-Users of the Customer. We collect such information for purposes of providing the GovPort Services as set forth in the agreement between GovPort and its Customer. We do not require End-Users to provide us with information, but a Customer may and certain information, such as account log-in data, may be required to enable access to the Services.

The information we collect includes:

• Account Information. To set up your account, you or the Customer will provide us with basic information which may include your name, address, telephone number, email address, and password.
• Customer Data, such as project information, schedule information, attachments, files, tasks, associated messages, and other content submitted through the Customer’s instance of the Services
• Communications and Other Information such as when you submit requests or questions to us via forms or email and requests for customer support and technical assistance.
• We also collect End-User information from third-Party integrations. If you choose to use or connect to third-party integrations through the Service, or if you are required or permitted to do so by a Customer, such third parties may allow us to have access to and store additional information about your interaction with those services as it relates to your use of the Services. We will also share information about you that is required to enable your use of the third-party integration through the Service. You authorize us to connect and access the information provided through these connections when you use or connect to a third-party integration, and you understand that the privacy policies of these third parties govern such connections.

Information Automatically Collected.

We collect information from End-Users and about End-Users from the Customer and, depending on the Customer’s settings and how the Services are used, other End-Users of the Customer. We collect such information for purposes of providing the GovPort Services as set forth in the agreement between GovPort and its Customer. We do not require End-Users to provide us with information, but a Customer may and certain information, such as account log-in data, may be required to enable access to the Services.

• Device information, such as type of device you are using, operating system, and device identifiers
• Log files, such as web request, IP address, browser type and settings, referring/exit pages and URLs, number of clicks, date and time stamp information, language preferences, data from cookies and similar technologies, and other such information.
• Location information, which is general information about the location of the device from which you are accessing the Service (e.g., zip code level information inferred from an IP address).
• High Level Usage Information –high-level information about the way you use the Services such as logging the features you interact with; the types of files you share (i.e., pdf); and what, if any, third party services and integrations you use.

For Site Visitors, we use analytics services, including Google Analytics, which collect IP addresses and usage activity for internal usage and trends analysis purposes, subject to terms that only allow the third party to process such personal information in accordance with applicable data privacy laws.For End Users, we use analytics services which collect IP addresses and usage activity for internal usage and trends analysis purposes, subject to terms that only allow the third party to process such personal information in accordance with applicable data privacy laws.We use "cookies" on site and Services. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Certain cookies used on the site and in the Services may be linked to your username, IP address, and/or log files in the Services.

First-party cookies: First-party cookies are those cookies set by a website that is being visited by the user at the time (e.g. cookies placed by this website).Third-party cookies: Third-party cookies are those cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, that cookie would be a third-party cookie.

Session cookies: These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when the user closes the browser window. Session cookies are created temporarily. Once a user closes a browser, all session cookies are deleted.Our Site and Services use the following types of cookies for the purposes set forth below:

DISABLING COOKIES

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.

If you do not accept our cookies, you may experience some inconvenience in your use of GovPort Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit the GovPort Sites. If you do not accept our cookies in the Services as an End User, then you will not be able to use the features and functionality of the Services.

INFORMATION USE AND SHARING

Use of Personal Information

DISABLING COOKIES

• to operate, maintain, and provide the Site and/or Services;
• to prevent or address service or technical problems;
• to respond to your requests and otherwise manage your account;
• to fulfill your transactions;
• to analyze and improve the Services
• for marketing purposes about upcoming webinars, events, or other products and services offered by GovPort or its affiliates, which you may opt out of receiving by following the instructions in the marketing email
• as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Privacy Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others;
• as described in the “Sharing of your Personal Information” section below.

Legal Bases to use Site Visitors’ information
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If you are located in the EU, please note that the legal bases under the GDPR for using the information we collect through your use of the Websites as a Site Visitor are as follows:

• Where use of your information is necessary to perform our obligations under a contract with you (for example, to comply with the User Terms of Service which you accept by browsing the sites)
• Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our sites; operate our sites; prevent fraud, analyze use of and improve our sites, and for similar purposes)
• Where use of your information is necessary to comply with a legal obligation
• Where we have your consent to process data in a certain way

If you do not accept our cookies, you may experience some inconvenience in your use of GovPort Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit the GovPort Sites. If you do not accept our cookies in the Services as an End User, then you will not be able to use the features and functionality of the Services.